Refund Policy

If you're not completely satisfied with your IRONOVAN, you can request a refund within 30 days of receiving your order — no complicated forms.

• Item must be in its original condition and packaging.
• Proof of purchase (order number or confirmation email) is required.
• Returns initiated after 30 days may not be eligible.

Reach out via the contact page with your order number and reason for return. Our support team will respond with shipping instructions within 24–48 hours.

Once we receive and inspect the returned item, your refund is issued to the original payment method within 5–10 business days. You'll get an email confirmation when it's processed.

If your product arrives damaged or develops a fault, contact us immediately with photos. We'll arrange a free replacement or full refund — your choice.

• Items damaged by misuse, accident, or unauthorized modification.
• Items missing original parts or accessories.